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Cookie Policy

Cookies information

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Strictly necessary cookies

Strictly Necessary cookies may be stored as part of visiting the website where the website cannot function without them. Some examples of strictly necessary cookies are: remembering that you have logged into the website; remembering which cookies you have consented to store; and some others. You can set your browser to block these cookies, but this will cause some parts of the website to stop working for you.

Controlling cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org

Find out how to manage cookies on popular browsers:

Google Chrome

Microsoft Edge

Mozilla Firefox

Microsoft Internet Explorer

Opera

Apple Safari

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Your web browser should allow you to delete any you cookies choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. The cookies shown in the list below are those that are placed on the www.cardiffcity.co.uk domain. When using services such as retail, single sign on, Charlton Athletic Community Trust, Addicks Membership, StreamAMG, and ticketing you will be required to set your cookie preferences for each of those services.  

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

  • to track how you use our website
  • to record whether you have seen specific messages we display on our website
  • to keep you signed in our site
  • to record your answers to surveys and questionnaires on our site while you complete them
  • to record the conversation thread during a live chat with our support team

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Cookie preferences

Cookies in use on www.cafc.co.uk

Clubcast

Cookie Category Description
SSESS* Strictly Necessary NOTE: Only present when Real User Sessions enabled, or if logged in as an admin/editor.
Logged in user session ID. This cookie is a unique identifier that helps us know that you have logged in and who you are logged in as. This cookie does not store personally identifiable information.
cookie-agreed Strictly Necessary Cookie that remembers if you have chosen your cookie preferences or not. This cookie does not store personally identifiable information.
cookie-agreed-categories Strictly Necessary Cookie that remembers the categories of cookies you have consented to have stored. This cookie does not store personally identifiable information.
cookie-agreed-version Strictly Necessary Records the version of the cookie policy accepted such that any change in the cookie policy can request consent again. This cookie does not store personally
identifiable information.
ClubcastAdsFancyboxInterstitial Functional Prevents an Interstitial Ad from displaying to a user more than once a day during their visit. Does not control whether Ads will display or not, and only acts as a signal to prevent such display. It is not used for any other purpose. If functional cookies are disabled, interstitial ads will be disabled. This cookie does not store personally identifiable information.
cdad Performance Unique device identifier. Used to allow us to aggregate performance and usage metrics on a per-device basis such as “Number of returning visitors in last hour” and “Number of new visitors”. This cookie does not store personally identifiable information.
cdas Performance Unique session identifier. Used to allow us to aggregate performance and usage metrics on a per-session basis such as “Average length of each visit
/session”. This cookie does not store personally identifiable information.

Opta

Cookie Category Description

OPTAW_gaCookie

OPTAW_gaCookie_gid

Performance We use Opta widgets on some pages to display information widgets, such as lineups, statistics, league tables, heat maps and many others. These cookies are used to persist session state and distinguish between different users. They can also sometimes contain campaign information recording where a visit originated, such as from an email campaign or an ad click. These cookies allow Opta to count visits and traffic sources for their widgets so they can measure and improve the widget performance. These cookies do not store personally identifiable information.


StreamAMG

Cookie Category Description
volumeControl_volumeValue Functional Remembers your preferred volume level for video players across the site. This cookie does not store personally identifiable information.
StreamPaymentSessionData (Local Storage) Strictly Necessary Remembers your current login identifier on the Video On Demand platform and your list of subscribed packages and entitlements. This cookie contains personally identifiable information, including unique user identifier, your name, email address, subscription information, billing details and other information.
ThirdPartyAuthentication Strictly Necessary Logged in user session ID. This cookie is a unique identifier that helps us know that you have logged in and who you are logged in as. This cookie does not store personally identifiable information.

Google Analytics

Cookie Category Description

_ga

_gid

_gat

_dc_gtm_*

AMP_TOKEN

_ga_*

_gac_*

_gat_*

Performance These cookies are used to persist session state and distinguish between different users. They can also sometimes contain campaign information recording where a visit originated, such as from an email campaign or an ad click. The campaign information is sometimes used by Google Ads also so we can measure campaign success. These cookies allow us to count visits and traffic sources so we can measure and improve the website performance. These cookies do not store personally identifiable information.

Google Ads

Cookie Category Description
__gads Ads This cookie stores a unique identifier for your browser and user. If Ads cookies are allowed, this cookie will be used by our advertising partners to produce a profile of your interests on the website and across other websites, allowing them to provide more relevant ads. It will also be used to control how many times you may see an Ad. This cookie does not store personally identifiable information.
__gads Functional This cookie stores a unique identifier for your browser and user. If Functional cookies are allowed, this cookie will be used by our advertising partners to control how many times you may see an Ad. This cookie does not store personally identifiable information.

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