Privacy Policy

 

We treat your privacy very seriously. Charlton Athletic Football Club's Privacy Policy provides details about the type of information we may collect from you and details of how we may use this information. You are asked to read our Privacy Policy, which forms a part of these Terms and Conditions and sets out the way in which your personal data is handled.
 

Use of the Site

You agree that you will only use our website in a way which is consistent with the Terms and Conditions and which complies with applicable laws and regulations. In particular you agree that you will not use this website to upload or send any material which contains software viruses or other codes, files or programmes designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this website. You acknowledge that this website and any goods that you obtain from our website are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without our permission.
 

Multiple Promotions

Please note that any promotions/offers on the website cannot be used in conjunction with any other discounts.
 

Pre-Ordering items from Charlton Athletic Football Club

Charlton Athletic Football Club will pre-authorise and charge for all pre-ordered items no more than 4 weeks prior to despatch. The reason is to ensure that stock is allocated against your order and to provide sufficient time to pick, pack and customise the item(where applicable) in time for the launch date. It is also sometimes necessary for the customer to confirm details contained within the order.
 

Availability

Charlton Athletic Football Club will use all reasonable endeavours to ensure that this website is fully operational at all times. However we cannot guarantee that the website will be fault free. In particular, access to this website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.
Charlton Athletic Football Club reserves its right to restrict, suspend or terminate your use of this website or any of our services at any time if we believe, in our absolute discretion, that you have breached these Terms and Conditions.
 

Alterations

We may amend this website and our services in any way and at any time with or without notice to you.
 

Complaints and Comments

If you have any complaints or comments about our website or any of the products supplied to you, please email us at clubshop@cafc.co.uk. Alternatively, you can call us Monday-Friday between 9am and 5pm local UK time. UK customers should call 0208 333 4000 option 2. Customers from outside the UK should call +44 208 333 4000 option 2